Boost government services | Mirage News

The Albanian government has honored its election commitments to increase the services and staffing of Services Australia offices and to undertake a comprehensive audit of the myGov digital platform.

Government Services Minister Bill Shorten has promised to reinvest in the civil service and the budget will see an additional 200 Australian Public Service (APS) staff providing services to Australians, particularly in regional areas.

Minister Shorten pledged to end the Centrelink service cull that had been the hallmark of several Liberal government services ministers.

A further 100 APS Centrelink workers will be hired in Far North Queensland, and the government will also invest in more service delivery staff for Services Australia in Sorell in Tasmania.

Additional funding of $588 million for Services Australia in 2022-23 has bolstered its role as a frontline agency and service provider when Australians are in need.

It also follows election commitments already fulfilled, including the establishment of a royal commission on Robodebt, which will report by April 2023, and the myGov audit, which is currently underway and led by the prominent Australian businessman David Thodey AO.

Quotes attributable to the Hon. Bill Shorten, Minister of Government Services

“These measures will ensure that Services Australia is equipped to deal with challenges, including the need to provide face-to-face and outreach services to regional and remote areas, as well as to those who still need a touch human.”

“As Australians head into another summer with the uncertainty surrounding natural disasters, it’s great to be able to cement a full-time workforce that can spring into action in an emergency.

“The former Liberal government’s denial of climate change as a driver of more frequent natural disasters led to Services Australia’s failure to plan and adequately resource it.

“During the recent floods that devastated parts of Queensland, New South Wales, Victoria and Tasmania, we can see how a skilled workforce is helping Australians in need quickly and effectively. This policy ensures that Services Australia has this sustainable capability.

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Ashley C. Reynolds