Customers in the United Arab Emirates can now pay government service fees in several ways

The UAE Ministry of Finance said on Wednesday that customers can now pay government service fees using various payment options accepted in the Emirates.

The move responds to customer suggestions and requirements, the ministry said, as it aims to provide customers with “easier, more flexible and more efficient payment methods.”

Customers can select the appropriate payment method to pay federal government service fees using common electronic payment methods, such as Samsung Pay, Apple Pay, bank transfers, as well as direct debit and credit cards.

Over the next three months, federal government entities will gradually stop using the eDirham platform as a payment method for their service fees, the ministry said.

The Covid-19 pandemic has spurred the faster adoption of digital payments, especially contactless payments, due to increased awareness of the spread of the virus through banknotes and plastic money.

More than half of UAE consumers now use digital wallets, according to a June survey by a payment solution provider show. Around 48% of respondents said digital wallets could lead to a cashless society within a decade.

Around 88% of consumers in the UAE have used at least one emerging payment method in the past year, according to a new survey, as the transition to a digital economy gathers pace.

Nearly 40% of UAE residents have used a smartphone mobile wallet, 29% have used buy it now and later (BNPL) services, 20% have used a cryptocurrency and 18% have used a technology device mobile phone enabling payment, Mastercard’s New Payments Index 2022 found.

The UAE is taking several steps to boost its digital economy and harness the benefits offered by emerging technologies.

Abu Dhabi climbed 14 places to rank 28th out of 118 cities in a global smart city ranking released in October.

The capital of the United Arab Emirates also led the Middle East region for the third consecutive year in using technology to improve residents’ quality of life.

Last month, Dubai announced the formation of the Higher Committee for Future Technologies and Digital Economy focused on the development of the sector.

Updated: August 17, 2022, 3:52 p.m.

Ashley C. Reynolds