Government Services Report 2022 – Steering Committee for the Review of the Government Services Delivery Report

The Report on Government Services (RoGS) provides information on the fairness, effectiveness and efficiency of government services in Australia. The 2022 RoGS was released gradually between January 25 and February 3, 2022. A mid-year data update aims to improve the timeliness of information in the RoGS and was released on June 7, 2022. The release mid-year report provides new data for a subset of indicators in the following sections:

LAST UPDATED JUNE 7, 2022

Impact of COVID-19 on 2022 report data

COVID‑19 may affect the data in this report in several ways. This includes with respect to:

  • actual performance — i.e. the impact of COVID-19 on service delivery in 2020 and 2021, which is reflected in indicator data
  • data collection and processing – i.e. the ability of data providers to undertake data collection and process the results for inclusion in the report (irrespective of the data period).

For the data concerned, the impacts of the various restrictions introduced from March 2020 have been identified and noted in the relevant sections. The impacts were primarily related to changes in service inputs, outputs and outcomes, but did not change the comparability of the indicators in this report. For some service areas, impacts on the 2021 report were not replicated in the 2022 report. For example, NAPLAN testing was not conducted in 2020 (data reported in Section 4 – School Education) but resumed in 2021. In other areas, the impacts of COVID-19 and government responses continue to be seen in the data – for example, rent freezes and reduced exits from social housing (Part G) and a series impacts on the health sector (Part E), including the temporary suspension of certain elective surgeries and the creation of new MBS positions.

The Steering Committee will continue to monitor the impact of COVID-19 on future editions of this report.

Documents are provided that describe how to access RoGS material. The color code refers to the document to be used for each RoGS part below.

Ashley C. Reynolds