Residents can now apply for and get help through the application process for government-funded health care, child care, and social assistance programs at the new Guam Government Relief Center. The One-Stop Resource Center opened in Hagåtña to help residents easily access and submit documents and applications for various financial aid programs.
“The key for us is to bridge that gap and reach as many of these agencies and help (residents) as best we can,” said Kathleen Peredo, program manager.
Islanders have faced financial and mental hardship brought on by the pandemic, and over the past two years agencies have seen an increase in applications for welfare and other social programs, Peter said. John Cruz, program coordinator at the government of Guam Relief. Center.
While other agencies and offices across the island are available to help residents, Cruz said the new rescue center can better help residents through the application process for a number of services.
“If (residents) miss that document, (agencies) send them back to pick up that document on their own, then that just makes the process longer,” Cruz said. “We try to connect clients to programs they can apply for, so we help agencies take care of the application preparation.”
The Guam Government Rescue Center can assist residents with the following services:
- Supplemental Nutrition Assistance Program
- Welfare (care/public assistance)
- Medical help
- Medically Indigent Program (MIP)
- Child Care Development Fund
- COVID-19 Bereavement Fund
- Unclaimed checks for child tax credits, ALL RISE, economic impact payments, tax refunds
- Guam Emergency Rental Assistance Program
- Guam Homeowners Relief Fund Program
- Guam Low-Income Homeowner Assistance Program
- Prugråman Salåppe’ 3
- Guam War Claims
- Rental Housing Applications
“We’re trying to relieve overwhelmed systems that are already stressed, and we want to provide people with quality customer service,” Cruz said. “We hope to increase the number of programs for which we provide assistance.”
The groundbreaking ceremony for the resource center was held Monday on the third floor of the Bank of Hawaii building in Hagåtña. The center will be open from 8 a.m. to 5 p.m., Monday to Friday, excluding public holidays.