Town of Newburyport receives report from consultant on improving government services

For immediate release

NEWBURYPORT 一 Mayor Sean Reardon shares that the town of Newburyport has received a report from an external consultant which recommends changes to better provide services to the community.

The town of Newburyport engaged Community Paradigm Associates of Plymouth to review the current government structure and identify improvements. The review included both research and interviews with more than a dozen department heads and staff members.

The consultant’s report was received at the end of June.

The City is actively seeking to incorporate the following recommendations made by Community Paradigm Associates:

  • Transferring the maintenance team from the Parks Department to the Utilities Department, with the goal of providing more effective and efficient support across the city with shared staff and equipment.
  • Move adult recreation programs, currently within the Parks Department, to a combined Youth and Recreation Services Department.
  • Reassign the staff member responsible for recycling, energy and sustainability issues to the Mayor’s office, with the title of Sustainability Coordinator, to support sustainability initiatives across the city.
  • Move oversight of some of the City’s capital projects from the Planning and Development Department to the Mayor’s Office, under the formal position of Special Projects Manager, allowing planning and development staff to focus on planning and economic development.
  • Move information technology staff under the supervision of the finance director.

If all the recommendations were adopted, the number of municipal services would decrease from 21 to 18 while increasing efficiency and improving services to the public.

The report also recommended:

  • That the City strive to increase citizen engagement on councils and commissions, increase the diversity of new members and standardize terms of office.
  • That the City consider working with the School Department in the future to consolidate functions and services that may be duplicated.

“The City has a very effective team of department heads, but it’s always helpful to have a professional external review with fresh eyes,” said Mayor Reardon. “This report tells us what the City is doing well and how we can be more effective in serving the public, and will guide our decisions in the weeks ahead.”

Ashley C. Reynolds